Manage Your Subscription

Use the Subscription page to view your current plan, check resource limits, and upgrade when you need more capacity.

Prerequisites

• You are signed in to Vantage with an admin role
• Your organization has an active subscription or free trial

View your current subscription plan

1. In the left navigation, select Admin.
2. Select the Subscription tab.
3. Review your plan details, including the plan tier, subscription type, creation date, and whether the subscription is a free trial.

The subscription page shows a status indicator if action is needed, such as when you are on a free trial or an AWS unsubscribe is pending.

Understand plan limits

Each subscription tier defines limits on the resources your organization can use.

Tier	Seats	Clusters	Storage systems
Starter	5	2	2
Teams	20	10	10
Pro	50	20	20
Enterprise	Unlimited	Unlimited	Unlimited

AWS Marketplace subscriptions have a fixed limit of 50 seats, 20 clusters, and 20 storage systems.

To check how many resources you are currently using against these limits:

1. Navigate to Admin > Subscription.
2. Compare your current cluster count, user count, and storage count against the limits for your tier.

When you reach a limit, Vantage prevents you from creating additional resources of that type. For example, you will see a message such as "You have reached the maximum number of clusters allowed. Please upgrade your subscription to create more clusters."

Upgrade or change plans

Upgrade a cloud subscription

1. Navigate to Admin > Subscription.
2. Review your current tier and resource usage.
3. Select the option to upgrade your plan.
4. Choose the new tier and confirm.

If you are on a free trial (14 days), upgrading replaces the trial with a paid subscription.

Switch to an AWS Marketplace subscription

1. Visit the Vantage listing on AWS Marketplace.
2. Subscribe to the Vantage product. AWS redirects you to Vantage with a marketplace token.
3. Sign in to Vantage. The platform detects the marketplace token and prompts you to finalize the subscription.
4. Confirm the AWS subscription details. If you had a free trial, it is automatically replaced.

The finalized subscription appears on the Admin > Subscription tab with the type shown as aws.

View billing and usage

1. Navigate to Admin > Subscription.
2. Review the subscription creation date, expiration date (if applicable), and active status.
3. For AWS Marketplace subscriptions, billing is managed through your AWS account. Navigate to the AWS Marketplace console to view invoices and payment history.

For cloud (non-AWS) subscriptions, contact your Vantage account representative for billing details.

Manage an AWS Marketplace subscription

Check subscription status

1. Navigate to Admin > Subscription.
2. Verify the subscription type is aws and the status is active.
3. If the subscription shows unsubscribe_pending, the cancellation has been initiated through AWS but has not yet taken effect.

Check for a pending subscription

If you recently subscribed through AWS Marketplace and your subscription has not yet activated, Vantage may still be processing the marketplace registration. The Subscription tab shows a pending state until AWS confirms the subscription.

Cancel an AWS subscription

1. Navigate to the AWS Marketplace console.
2. Locate the Vantage subscription and select Cancel subscription.
3. In Vantage, the Subscription tab updates to show the unsubscribe-pending status.

Cancellation is processed by AWS. Access continues until the end of the current billing period.

Check free trial availability

Each organization is eligible for one 14-day free trial on the Starter tier. Once used, the free trial cannot be restarted.

1. Navigate to Admin > Subscription.
2. If no subscription exists, the option to start a free trial is shown when the organization has not previously used one.

Task summary

Task	Where
View current plan and tier	Admin > Subscription
Check resource limits for your tier	Admin > Subscription (see tier table above)
Upgrade your plan	Admin > Subscription > upgrade option
View AWS billing	AWS Marketplace console
Cancel an AWS subscription	AWS Marketplace console > Cancel subscription
Start a free trial	Admin > Subscription (if eligible)

Related

• IAM how-to guides -- manage user roles and permissions
• Teams how-to guides -- organize users into teams
• Create a cluster -- set up compute resources within your subscription limits